In order to provide our Nut-Free snacks to our customers around the United States all of our product orders are fulfilled, managed, and shipped using Amazon FBA.
Fulfillment by Amazon (FBA) is a service Amazon offers that allows us to store our products in Amazon's fulfillment centers, where Amazon will directly pack, ship, and provide customer service for our products. Amazon Prime members can enjoy FREE Shipping when ordering our products on Amazon.
We abide by Amazon’s Return Policy, and all refunds/exchanges for products ordered on our website or through Amazon are managed by Amazon FBA.
Shipping Available within the United States. Please note that the shipping rates are weight-based.
Amazon’s Returns Policy
Grocery items (including AmazonFresh and Prime Pantry items) are not returnable to Amazon but may be refunded or replaced. If you aren’t satisfied with the condition of the product that you receive, Amazon will issue a refund up to 30 days from the date of delivery.
See About Spilled or Damaged AmazonFresh Items for information on requesting a refund.
Frequently Asked Questions
When will I get my refund?
Refunds are usually delivered in about 2-3 weeks. Most refunds are fully refunded within 7 days after Amazon receives and process your return.
Learn more about Amazon’s Return Estimates
Does Amazon offer replacements and exchanges?
Yes, you can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different size or color or for an item in your Cart.
Learn more about Amazon’s Replacement Policy